KPI Development & Measurement for Business Analytics
Master the art of KPI development, performance measurement, and dashboarding to drive genuinely data-driven decisions — not vanity metrics dressed up as insight.
Poorly designed KPIs don't just fail to help — they actively drive the wrong behavior.
Across Finance, HR, Operations, Sales, Marketing, Customer Service, Projects, and Quality Management, teams routinely track metrics that are easy to measure rather than metrics that reflect what actually matters — and then wonder why performance doesn't improve even as the numbers move.
Most dashboards track the wrong numbers. This module fixes that.
Master the art of KPI development, performance measurement, and Power BI dashboarding to drive data-driven decision-making and business performance improvement — building directly on the descriptive statistics and interpretation skills from Level I.
You'll learn to identify suitable KPIs based on real business objectives, understand leading vs. lagging indicators, set meaningful targets, and identify genuine performance gaps — with a focus throughout on applying basic statistics correctly to KPI development and interpretation, not just reporting a number.
Business Analysts, Managers, and KPI owners.
Business Analysts, Managers, KPI Owners, Quality Professionals, and anyone involved in performance measurement, reporting, or business analytics.
What this module covers.
- What is Business Analytics and Business Intelligence
- Why is it needed
- How to identify suitable KPIs as per business objectives
- Developing Key Performance Indicators (KPIs)
- Developing statistically robust metrics for KPIs
Turning KPI theory into dashboards.
- Creating advanced data visualisations
- Cleaning and transforming data
- Creating summary statistics
- Exploring data for insights
- Creating attractive summary data dashboards for KPIs
- Data storytelling using dashboards
- Power BI / Tableau tips, tricks & common mistakes
Approved since 2014
30+ years practitioner-led
100% in-person
Max 8 learners
Common questions about this course.
What's the difference between this course and the Power BI course (Level III)?
This course focuses on KPI design and measurement theory — deciding what to measure and why. Level III goes deeper into building the actual Power BI dashboards themselves.
Do I need to know Power BI or Tableau before starting?
No prior tool experience is required — the hands-on practice sessions introduce you to dashboarding as part of the course itself.
Can I skip Level I if I already have analytics experience?
You can qualify by passing an equivalent examination demonstrating the required understanding, without formally retaking Level I.